Skip to Content
GahwajiX | قهوجي إكس logo

Frequently asked questions

Coffee vending machines across Saudi Arabia: questions and answers

More than a machine. An experience.

Plain answers about GahwajiX | قهوجي إكس and its managed coffee vending machines across Saudi Arabia: hosting a machine, regions, coffee, payment and support.

Email b2b@gahwajix.sa WhatsApp 9200 18433

— Hosting a machine —

Hosting a GahwajiX coffee vending machine

GahwajiX | قهوجي إكس currently operates in the Eastern Province and Jeddah, and is open to hosting coffee vending machines anywhere in Saudi Arabia.

Yes. We are open to hosting machines in any region of Saudi Arabia. Send your site details to our B2B team at b2b@gahwajix.sa and we will review your request.

We operate and manage them. GahwajiX | قهوجي إكس installs, stocks, cleans and maintains every coffee vending machine it places, rather than just selling equipment. For other arrangements, contact our B2B team at b2b@gahwajix.sa.

Email our B2B team at b2b@gahwajix.sa or WhatsApp 9200 18433 with your company name, city and the spot you have in mind. GahwajiX | قهوجي إكس visits the site, agrees the placement with your facilities team, installs the coffee vending machine and then runs it for you, including stocking, cleaning and maintenance.

GahwajiX works on a placement model: the host provides the space, and GahwajiX installs, stocks and maintains the coffee vending machine. For the commercial terms of your site, contact our B2B team at b2b@gahwajix.sa.

It depends on your site and your needs. Contact our B2B team at b2b@gahwajix.sa for a proposal.

Your staff, students, patients or visitors get freshly ground coffee on site, without you running a coffee corner. For commercial terms, contact our B2B team at b2b@gahwajix.sa.

Contact our B2B team at b2b@gahwajix.sa and we will walk you through it for your site.

Contact our B2B team at b2b@gahwajix.sa. We assess every site individually.

Contact our B2B team at b2b@gahwajix.sa to discuss company-paid coffee for your staff.

Contact our B2B team at b2b@gahwajix.sa to ask about a tasting for your team.

Yes. Send the location and a short description to b2b@gahwajix.sa or through the contact form at gahwajix.sa/contactus.

— Service and support —

Service, maintenance and 24/7 support

GahwajiX does. Our team restocks, cleans and maintains every machine, so the host never handles coffee, cups or cleaning.

Most issues are solved remotely, typically in under 5 minutes. When a technician needs to visit the machine, the fix typically takes a few hours and is always completed within one day.

Yes. GahwajiX machines are monitored remotely, and our support line runs 24/7 on 9200 18433, so most issues are caught and handled without a visit.

A machine needs a visible floor spot with steady foot traffic and a standard power socket nearby. We confirm the exact space, power and water needs for your site during the site visit.

Contact our 24/7 support on 9200 18433 or on WhatsApp with the machine location and the time of purchase. Refunds follow our Terms and Conditions.

— Coffee and payment —

Coffee, drinks and payment

Fresh beans. Every GahwajiX machine grinds whole beans the moment you order. No powder, no capsules.

The menu includes espresso, latte, cappuccino, matcha and more, with hot and cold options.

You pay with one tap using mada, Apple Pay or SurePay. Credit and debit cards are also accepted.

Drink prices vary by site. For pricing and VAT details, contact our B2B team at b2b@gahwajix.sa.

Contact our B2B team at b2b@gahwajix.sa to discuss branding options for your site.

— Sectors —

Universities, hospitals and government entities

Yes. GahwajiX places coffee vending machines at universities, hospitals, offices, government complexes, shopping malls, airports and train stations.

Yes. GahwajiX machines run 24/7, so night-shift staff, patients and visitors can get fresh coffee at any hour the area is open.

Yes. Machines can be placed in different sections of a campus, including separate male and female sections. Locations are agreed with the university during the site visit.

Contact our B2B team at b2b@gahwajix.sa and we will plan around your academic calendar.

Send the tender details to our B2B team at b2b@gahwajix.sa and we will review them.

For invoicing and VAT details, contact our B2B team at b2b@gahwajix.sa.

Fresh coffee cup icon

Still have a question?

Our B2B team answers host and business questions at b2b@gahwajix.sa. For anything else, call 9200 18433 or email info@gahwajix.sa.

Email b2b@gahwajix.sa WhatsApp 9200 18433 Contact form

Host partners and business

b2b@gahwajix.sa

Phone and 24/7 support

9200 18433

General enquiries

info@gahwajix.sa

GahwajiX | قهوجي إكس · Managed coffee vending machines across Saudi Arabia